Privacy Policy

Needle Little Love is committed to protecting and respecting your privacy in ways that comply with our legal and regulatory obligations, and to being clear about what we do with personal data. This policy explains how we use any personal data we may collect from you when you use our website.

The reasons we collect personal data from you

When you use our services we will collect your data to communicate with you and to deliver your products to your specified address.

The information you choose to give us

This is information about you that you give us by corresponding with us in person, by phone and email or filling in forms on our site The information you give us may include your name, address, e-mail address and phone number.

Information we collect about you

Each time you use our website we will automatically collect the following information:

  1. Technical information, including the IP address used to connect your computer to the Internet, time zone setting, and which language you have used;

  2. Information about your visit, including what you viewed or searched for, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.


​We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

How we use your personal data

We will only use your personal data when legally permitted. The most common uses of your personal data are:

  • Where we need to perform the contract between us.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Where we need to comply with a legal or regulatory obligation.


Who will see your personal data?

Your personal data will be used exclusively within Needle Little Love.

How long do we keep your personal data?

This will depend on the context in which you provided it:

  1. Your personal data may be kept to provide you with any of the services you require.

  2. We may keep records of any transactions you enter with us for up to six years plus the year when that transaction was made.

  3. We will keep other personal data about you if it is necessary for us to do so to comply with the law.


Maintaining the personal data we hold for you

We aim to give you control over the personal information we hold about you. You can update the personal information we hold for you at any time by contacting us via email at

You can request details of all the personal information we hold about you or exercise any of your data rights including your right of access, rectification, erasure, restriction of processing, and objection by emailing You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

Needle Little Love does not undertake any automatic decision making or profiling using your personal data.

Keeping your personal data secure

We take the security of your personal information seriously.

We’ve implemented measures to protect the personal data we have under our control, both on and offline.

We will take all reasonable steps to protect your personal information. Please note that we will not be liable for any breach of security unless we have been negligent.

Right to Lodge a Complaint with Information Commissioner’s Office (“ICO”)

If you have any complaints about the way in which we process your personal data, please contact us by using one of the contact methods described at the end of this policy and we’ll be happy to help. Alternatively, you have the right to lodge a formal complaint with the ICO. We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


For further information about or privacy practices, or regarding any reason set out above, please contact us by emailing